FAQs

Order Cancellation/Modification:

  • You can cancel your order on the same day it's placed.

Payment Security:

  • We use Razorpay, a secure payment processor that accepts various payment methods (credit/debit cards, UPI, wallets).
  • Industry-standard encryption protects your information from unauthorized access.
  • Secure protocols (SSL encryption) are used for transmitting your payment information.

Additional Note:

  • urbangooods.com will never ask for account or credit details via email. Report any suspicious emails to their customer care team.